+65 9663 6305

About Us

LA MAISON CARPENTRY PURPOSE, VALUES AND PRINCIPLES SHAPE THE FOUNDATION FOR OUR CULTURE.

Our purpose sets out what we will deliver for each of our stakeholders, and these unite us in a common purpose each day. Our values set the context for the way we manage our LA MAISON CARPENTRY business, and our principles define the way everyone in LA MAISON CARPENTRY conducts their work every day. Everyone in LA MAISON CARPENTRY is expected to uphold our purpose, values, and principles in every action and decision they make.

PURPOSE
We define our purpose for each of our major stakeholders:

Customers
Our purpose is to make our customers happy by helping them transform their space. LA MAISON CARPENTRY products will be value-for-money, expertly designed and tailor-made for our customers’ needs. We will make our customer experience enjoyable by having the friendliest, least hassle and most professional service in the market.

Suppliers
We will select our suppliers not just on the product and service they provide but also on their values and principles, and we will work with them to build mutually beneficial relationships.

Wider community
We will work in partnership with the communities in which we are based to achieve mutually shared benefits for the community, our colleagues and our business.

Environment
We will strive to operate our business in a sustainable manner, continually seeking ways to reduce the environmental impact of our product and services.

VALUES
We will always:
Try to do the right thing
Strive to do what we set out to do as best we can
Operate within the letter and the spirit of the law
Treat everyone with respect
Provide products that meet our customers’ needs and wants, which are good quality, long-lasting and safe for our customers to use
Be fair, open and honest in all our dealings with our stakeholders
 
PRINCIPLES
When dealing with our customers we will seek to build fantastic rapport and trust with our customers by:
Always looking smart and professional
Always treating them with respect
Always being empathetic to their needs
Recognizing that each customer is different and adjusting our behavior accordingly
Never engage in the act of hard selling
Never denigrating our competitors
Never quarreling or losing our temper with them
Delivering great product and service by:
Never providing bad designs – we will walk away if the product is not suitable
Striving to install our product right, first time, every time
Doing our best to do what we say we will do
When we don’t, say “sorry” and put it right as quickly as possible
Continually seeking feedback and using that to improve the products and services we offer


We have a physical store located at Block 21 Woodlands Close # 09-31  (Primz Bizhub). 

This is to primarily cater to customers who prefer to feel the products physically. Besides this, our showroom showcases the latest collections that webrings in so that customers will always have the most up to date furniture to choose from.
 
Our Catalog is online 24 hours a day, 7 days a week for you to enjoy shopping for your furniture needs at home in your time with no pressure of a salesperson.
 
We have years of experience in the furniture industry.

SHOWROOM :                                      
Primz Bizhub                                       
21 Woodlands Close #09-31,                                                                         
Singapore -  737854.